The Family Information Service is here to help you with a range of matters relating to family life. If you're a parent, grandparent or carer and have a question, contact them. 

The service is free, confidential and impartial. They are available to help families with children and young people aged 0 to 19 or 0 to 25 for children and young people with special educational needs and disabilities (SEND).

The team and the Family Information Directory can provide information on local childcare, services and activities, and much more! They also offer a one to one brokerage service available to anyone who wants more help finding the right childcare or activities.  

The SEND Local Offer provides information on activities and services for children and young people aged 0 to 25 with special educational needs and disabilities. 

Contact them:

• by phone on 01202 093131 Monday to Thursday 9am to 5pm and 9am to 4.30pm on Fridays
• by email at familyinformation@bcpcouncil.gov.uk

For information on services outside Bournemouth, Christchurch and Poole, use the Coram Family and Childcare Trust search facility to find a local Family Information Service.